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system, and order data. Yahoo Small Business automatically collects order information but
may only use this information in the aggregate. If you accessed this store
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about your shopping experience. Please see the
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Shipping and Handling
We believe that we offer the full product lines and best deals of rack mount
chassis and aluminum chases on the internet today. and when you are ready, join
our ever increasing list of satisfied customers. You’ll agree, there’s no place
like www.plinkusa.net and www.RackBuy.com!!!
/ System builder Wanted
P-Link Computers is a major computer cases and accessories distributor.
If you are a active reseller or system builder who wish to purchase items direct
at wholesale prices please contact us at: firstname.lastname@example.org.
your account: If you are a reseller, you could open an account
with us. For California buyer have to return the California Resale Certificate
form, or need to pay 8.75% CA Tax.
Hours of Operation
Our hours of inquiry are Monday - Friday, 9AM -
5PM Pacific Time. 5 days a week. (But We always check email during the weekend,
that is the reason why we prefer communication by email.
All customer servicing issues are handled via email
only at email@example.com. No
servicing issues will be handled over the phone. We are sorry for any inconvenience
that this may cause, however, we have found this to be the most efficient method
of customer servicing. Also, a complete record of conversation can be kept on
file regarding transactions.
Shipping and Handling
Everything that we sell is shipped via UPS / Fedex
Ground Service daily PM1:00 PST.
The cost of shipping is good only for shipments
within the continental US 48 states. International shipments, If you need air
shipment. Please email us to at firstname.lastname@example.org
a shipping quote before you place your order.
Any additional fees for international shipments
do not include customs charges, import charges, or taxes. Those fees
are an additional expense, and should be considered before placing an order
on an item. We do not know what those fees will be.
The cost of shipping is a fixed price, stated in
the product description.
We do not allow for items to be picked up from
us. Everything must be shipped, and the shipping fees are the same for everybody
regardless of where in the continental US the customer is located.
We ship from several warehouses around the US,
and it may not be possible to combine shipping charges on multiple wins.
Do not assume that shipping charges can be combined for multiple wins.
Please email us for a shipping quote before bidding if you intend to bid on
several of our items.
Our mission is to offer you the convenience of
online shopping and strive to earn our customer's long-term loyalty by providing
exceptional personal service that creates a pleasing business experience.
This site is a server pages, P-Link USA is one of stores in eBay!!.
Warranty and RMA
Following Warranty Policy is only good for purchased
from www.plinkusa.net, www.rackbuy.com
and quoted by our sales, it is not good for eBay items, the eBay items should
follow the eBay RMA policy and auction listing.
P-Link Computer provides one year warranty. Please
read the detailed warranty
information and RMA Procedure
for your request.
Exchange and Return
- Please ship using a carrier that provides a
tracking number and proof of delivery. We recommend Fedex / UPS. we will not
be responsible for items lost by the carrier.
- When e-mailing for RMA status check with your
carrier that the package is received by us and provide order number, RMA number
and return tracking number. All warranty items will be shipped via Fedex ground.
We split the shipping cost with the customer. The customer pays for shipping to
P-Link and P-Link pays for the shipping back to customers.
Exchange and Return Policy
- Returns for credit will only be accepted
within 5 days of the customer receiving the product. Returns for
exchange will only be accepted within 5 days of the customer receiving the
product, unless otherwise noted in the product description.
- Some products will be labeled "No Return."
These products can only be returned to the manufacture. P-Link will not accept
or be responsible for any defect or incompatibility issues with these products.
All unauthorized returned products would be refused to the sender.
- Please contact the manufacturer for all defective
issues beyond 15 days of receiving the product (DOA). We will not accept defective
product replacements if an RMA Number was not issued within 15 days of customer
receiving the product. All products needing warranty service past our 15-day
cutoff will be serviced by their respective manufacturer. P-Link will do its
best to assist customers in receiving warranty support after 15 days.
- Product returns or replacements will not be
accepted without an RMA Number. Once an RMA Number is obtained, customer is
responsible for shipping the product back in 3 days. Please ship using a carrier
that provides a tracking number and proof of delivery. We recommend UPS or
Fedex. P-Link will not be responsible for items lost by the carrier. Valid
proof of delivery must include the e-mail that we send you.
- 20% restocking charges
will apply for non-defective product returns and
exchanges. Any product returned for credit which is not found to be defective
will be assessed a 20% restocking fee. A qualified
P-Link technician will test each returned product for defect.
- Restocking charges will be applied to incomplete
returns and exchanges. Returned products must include all accessories. Please
make sure that all manuals, cables, screws, and other accessories are included
in the original packaging. Products returned incomplete with be assessed a
25% or more restocking fee.
- Products damaged through negligence or due to
poor return packaging will void the warranty and will be returned without
replacement at the customer's expense.
- Returned products must be shipped out within
3 days from the issuance of the RMA Number.
- Shipping charges are non-refundable.
- Customer need to pay for the shipping cost for
exchange and return items.
- On returns to our facility, no credit will be
allowed for items shipped to us in error.
- All claims for shortage, damage or shipment
errors must be made within 3 days after receipt of shipment. Our liability
shall be limited to the invoice value of the materials or its replacement.
- If any malfunction of products should occur
while used in its recommended environment, P-Link, at our option, will repair
or replace the product at no charge, provided the product or any part thereof
has not been abused, misused, neglected, replaced, repaired or modified. P-Link
shall make the final determination as to the existence and cause of any defect.
P-Link WILL NOT REPAIR OR REPLACE PRODUCTS DESIGNATED ON THE FACE OF THE INVOICE
AS HAVING A LIMITED LIFETIME WHICH FAIL SOLELY BECAUSE THEIR ESTIMATED LIFE
HAS EXPIRED, NO WARRANTY IS MADE WITH RESPECT TO CUSTOM PRODUCTS PRODUCED
TO ORIGINAL PURCHASER SPECIFICATIONS EXCEPT AS SPECIFICALLY STATED IN WRITING
BY P-Link. EXCEPT AS PROVIDED HEREIN, THERE ARE NO EXPRESS OR IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCE
WILL P-Link BE LIABLE IN ANY WAY TO ANY PURCHASER FOR ANY DAMAGES, INCLUDING
BUT NOT LIMITED TO LOST REVENUE, LOST WAGES, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT. P-Link
reserves the right to make modifications in both hardware and software without
- The RETURN POLICY FOR O.E.M. products WILL DIFFER
DEPENDING ON MANUFACTURER AND/OR THE TIME OF PURCHASE. MOST OF OUR O.E.M.
PRODUCTS CARRY A 30 DAYS WARRANTY. PLEASE CONSULT PRODUCT MANUFACTURE FOR
DETAILED WARRANTY INFORMATION.
- P-Link IS NOT RESPONSIBLE FOR ANY LOST OR DAMAGES
THAT MAY OR MAY NOT CAUSED BY THE PRODUCTS THAT WE SELL. PLEASE CONTACT MANUFACTURER
DIRECTLY FOR COMPENSATION IF THIS PROBLEM DOES OCCUR.
Our preferred method of payment are:
Money order or check:
S. Diamond Bar Blvd. #198
Bar, CA 91765,
make sure leaving your shipping address and item list.
* Please note that BILLING ADDRESS should be same as SHIPPING ADDRESS unless
you already added the different address to your credit card company as an Alternate